Customized Application Development

ICM software house enable organizations to develop custom business software solutions that automate business processes across the enterprise, delivered on time, on budget and on demand.


At ICM, we listen to our customers. Technology alone will not bring about success. We provide a complete range of Professional Services to develop custom business applications to automate Customer Relationship Management (CRM) and Enterprise Resource Planning processes.


ICM software house will work with your company to develop a carefully orchestrated plan, to design and deploy a streamlined custom business processes software application . Achieve positive ROI on your CRM and ERP implementations within the first 3-4 months. Our team can provide a variety of offerings including:


• CRM strategy & Requirements Analysis
• Custom business process design and automation
• customization of the CRM
• integrating CRM with existing applications
• data cleansing and import
• deployment audits
• comprehensive training
• specialized Support


This means less cost to our customers for Professional Services as we have a development platform to work with. Give ICM Professional Services Team a call today to discuss any customization, integration or extensibility of the your ERP system.


We also have an extensive partner network of over 125 leading technology, CRM consulting companies and third party solutions providers that are involved in providing CRM & ERP related products and services.


WE can help you through the entire life-cycle of your CRM initiative. We are there with you every step of the way and work hard at maintaining a free-flow of communication between us and all project stakeholders. ICM can help your organization realize success from your custom software implementations. We specialize in:


• Project Planning
• Business Process Analysis
• System Analysis
• Data Analysis
• Customization, extension and integration
• Deployment, training and support


Leverage the expertise of ICM Professional Services and solution partner network to ensure your successful implementation. Our Professional Services team can meet your unique needs by designing a customized package quickly and cost effectively.